COMPANY INFO
AirOps, officially known as AirOps, Inc., was founded in 2021 by Alex Halliday, Berna Gonzalez, and Matt Hammel. It is a private company with approximately 28 employees as of 2024, headquartered in San Francisco, CA, operating in the Business/Productivity Software industry. AirOps provides an AI-powered platform that enables businesses to develop, test, and deploy AI applications and workflows, automating processes and extracting insights to scale content marketing and drive measurable results. Their website is www.airops.com.
AirOps is an AI-powered platform that empowers businesses to build, test, and deploy advanced AI applications and automated workflows to drive content marketing at scale. Founded in 2021 and based in San Francisco, AirOps serves enterprises aiming to extract insights and automate processes for measurable results in the competitive Business/Productivity Software sector.
The AirOps management team brings together deep expertise in artificial intelligence, SaaS operations, go-to-market strategy, and enterprise-grade infrastructure. The company’s leadership includes seasoned executives and founders with experience from top tech firms and startups, enabling AirOps to innovate rapidly and position itself as a category leader. This diverse group combines technical, operational, and commercial acumen—ensuring AirOps stays ahead of industry trends and delivers exceptional value to its clients.
As Founder & CEO, Alex Halliday has led AirOps through its evolution from a data-focused startup to a prominent AI content orchestration platform. He secured a $15.5 million Series A round, forged partnerships with leading brands, and architected sophisticated AI content workflows that deliver organic growth and help AirOps customers stay ahead of AI-generated content commoditization.
Alex holds a degree from the London School of Economics and Political Science and began his career in product roles at Teespring, MasterClass, and SocialGo. Before founding AirOps, he served as VP of Product at Bungalow and as a Venture Partner at SparkLabs Global Accelerator, honing his ability to scale startups and integrate AI in business solutions.
As CTO & Co-Founder, Berna Gonzalez designed the core AI workflow engine at AirOps, leading the engineering team to build highly scalable microservices and multi-model orchestration. She established robust practices for enterprise-grade security and deployment, enabling AirOps to rapidly expand into mid-market and enterprise segments.
Berna holds a Master’s in Computer Science and has over a decade of experience in AI and software engineering. Her background includes senior roles at AI-driven startups and significant contributions to open-source machine learning frameworks. She co-founded AirOps with the goal of leveraging advanced NLP and automation for modern content marketing.
As Co-Founder & COO, Matt Hammel established the operational infrastructure of AirOps and scaled the customer success and professional services teams from 2 to over 20 staff. He optimized core internal processes, supporting 5× year-over-year revenue growth while maintaining a net promoter score above 70.
Matt received his MBA from Stanford Graduate School of Business and has previously led operations at SaaS companies like TripActions and Carta. His experience in metrics-driven customer support and global service delivery has been pivotal in driving AirOps’ operational excellence.
Shreyas Doshi, as Chief Product Officer, shaped AirOps’ product vision and roadmap. He launched critical modules such as Workflow Builder, Content Audit & Recommendation Engine, and AI Search Interface, driving a 40% increase in user engagement and cutting time-to-value by 30%.
Shreyas holds a Computer Science degree from Stanford University. With over 12 years in product leadership at Google, Twitter, and Stripe, his career centers on building machine learning-powered platforms for developers and B2B clients.
As Chief Marketing Officer, Carmen Reinhart led AirOps’ go-to-market efforts and launched targeted account-based marketing campaigns. She built a community of over 5,000 AI marketing practitioners and positioned AirOps as a thought leader, increasing inbound pipeline threefold and boosting trial conversions by 50%.
Carmen earned her MBA from Wharton and previously led global marketing at Drift and HubSpot. Her expertise is in demand generation, community building, and storytelling for SaaS and martech companies.
Sam William, as Chief Revenue Officer, built out a scalable sales organization and instituted a customer-centric approach. He grew annual recurring revenue from zero to $5 million within two years and introduced channel partner and enterprise sales processes.
Sam is a Haas School of Business graduate from UC Berkeley, previously leading sales teams at Gainsight and Outreach. He brings a track record of building high-performance sales teams and driving enterprise growth.
As Chief Financial Officer, Linh Tran reinforced AirOps’ financial foundation by implementing robust planning, optimizing the burn rate, and establishing sound equity and board governance frameworks. These efforts extended the runway by a year post-Series A and underpinned strategic fundraising and M&A planning.
Linh is a CPA and holds an MBA from the University of Chicago Booth School of Business. Her career includes finance leadership roles at ChargePoint and DocuSign, managing FP&A and corporate finance for significant budgets.
Priya Patel, as VP of Engineering, scaled the AirOps engineering team and directed a successful migration to Kubernetes, improving platform reliability. She automated ML model deployment, cutting deployment time by 70% for the team.
Priya received her BS in Computer Engineering from MIT and spent seven years at AWS overseeing DevOps and infrastructure engineering before joining AirOps.
As VP of Customer Success, Diego Navarro crafted a proactive onboarding process to increase 90-day retention by 25% and launched an educational academy that improved upsell rates by 15%.
Diego holds an Information Systems degree from Georgia Tech and has led global customer success teams at Zendesk and Gainsight, focusing on onboarding and expansion in enterprise SaaS.
Emma Liu, as Head of People & Culture, developed AirOps’ HR operations, introduced a values-based performance management system, and scaled hiring from 10 to 50 employees in just 18 months—all while maintaining excellent Glassdoor employee satisfaction scores.
Emma is an MA holder in Organizational Psychology from Columbia University. She previously led HR at Notion and Carta, specializing in talent acquisition and company culture for growing startups.
The AirOps management team and executive structure are designed for agility and innovation, blending technical, operational, product, and commercial leadership. With its founders and executive team deeply experienced in AI, SaaS, and business operations, AirOps maintains a forward-thinking culture that empowers rapid scaling and resilient growth. The diverse backgrounds of the AirOps leadership ensure the company stays competitive, continually pushing the boundaries of AI-driven content solutions.
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