What is your customer experience with DoubleList?

DoubleList Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

DoubleList has 1.5 star rating based on 164 customer reviews. Consumers are mostly dissatisfied.
Rating Distribution
Pros: Free, Easy to use, Good for hooking up.
Cons: No admin contact, Cannot block other users, Discrimination.
Recent recommendations regarding this business are as follows: "Keep try to get info", "Stay away", "Report such threats to the FBI Cyber Crimes Division", "**** Do NOT use this website****", "don't waste your time here".

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DoubleList Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

DoubleList has 1.5 star rating based on 164 customer reviews. Consumers are mostly dissatisfied.
Rating Distribution
Pros: Free, Easy to use, Good for hooking up.
Cons: No admin contact, Cannot block other users, Discrimination.
Recent recommendations regarding this business are as follows: "Keep try to get info", "Stay away", "Report such threats to the FBI Cyber Crimes Division", "**** Do NOT use this website****", "don't waste your time here".
Most users ask DoubleList for the apology as a solution to their issues.
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.

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Media from reviews

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Kaleigha Cud

Nashville, Tennessee

Mar 07, 2025

Cant log in and try to reset password but unable

As if Im being blocked from logging in and I havent done anything wrong

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Mark W Xar

Mark W Xar

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It has been some time now, but I was barred from this list and I don't know why. I must have done something wrong, but I am unsure what.

I was only trying to make myself interesting and maybe I went too far. I am still uncertain. I am 71 and a widower from a 59 year marriage and have been without companionship for 14 years. I apologize most sincerely, and I would like to ask for you to reconsider my case and allow me on the list.

My desperation in trying to get any contact of any kind led me to make many mistakes. I am very sorry.

Can you please find your way to forgive my mistakes and I will change my ways. linmarwelsch@***.net Mark Welsch

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Pros:

Is a misture of all people here

Cons:

Dont get cute with the words
Besure you dont make mistakes

Preferred solution: I would just like to be back on this list

User's recommendation: dont get in a rush make sure you know what everything means

Ivan R Wms

Ivan R Wms

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Updated by user Jan 27, 2025

My experience with Doublelist customer service was very unpleasant and confusing. Just kept taking me around in circles.

Absolutely nothing got resolved.

Blocked for no apparent reasons.If I was told the reason than definitely I would understand, but nothing. For a company that services many people I’m surprised how poorly they handle a problem like being blocked.

Original review Jan 26, 2025

I was trying to open the site and a blocked image showed up without any details. I've been trying to get info and it's practically impossible to get through. This happened a few days ago.

View full review

Preferred solution: To be able to get a reason why I have been blocked. And to be unblocked.

Ivan R Wms

Ivan R Wms

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I went to the site and tried to open it, but I was blocked without any reason. I have been trying to get in contact with someone and it's been impossible.

I'm trying again to see if I can get this issue resolved. Thank you for your attention.

View full review

Cons:

Difficult getting unblocked

Preferred solution: To get unblocked

User's recommendation: Keep try to get info

Lawrence R Okg

Lawrence R Okg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Just an FYI, I just received an email from a

Name: Brad Better

Email: igotithehe@***.com

Brad is asking for me to pay so that my partner will not know of my activities on DoubleList. I am in no way putting any blame on DL.

Just letting you know about this, in case other DL participants have a similar experience.

I made a report to the FBI Cyber Crimes Department. I suggest if anyone else gets similar threats that they do the same. Thank you. If you need further info, I can supply you with the FBI Complaint Number.

View full review

Preferred solution: Do what you can to help stop Online threats or predatprs

User's recommendation: Report such threats to the FBI Cyber Crimes Division

JT J Tnm

JT J Tnm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This site is full of bots. It's an attempt to lie to the end user so they will remain on their site.

Very deceptive business practices. If you have to lie to the consumer, BIG RED FLAG!!!

View full review

Cons:

Everything about this site is fake

Preferred solution: Nothing

User's recommendation: Stay away

Ivan R Wms

Ivan R Wms

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have been blocked for several days from the site, and have been trying to resolve the issue, but I've been given the runaround. I am trying to understand why the block, but no information has been provided. I called and there was a recording that did not connect me with a person to discuss the issue.

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Preferred solution: To get unblocked

Ivan R Wms

Ivan R Wms

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer | San Juan, San Juan Municipio

I have been using Doublelist for years with no problems and today I tried to log in to visit the site and was blocked and couldnt enter the site. There was no reason mentioned to me of why Ive been blocked .

Ive try to speaking with someone and its been very difficult.

Also I wrote to an advisor back and forth than finally they said to call. And thats not working also.

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Bruce R Vks

Bruce R Vks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Updated by user Dec 15, 2024

IF they fix this, I would consider using them again.

Original review Dec 14, 2024

I thought I was signing up for a monthly $9.99 membership with this company. Nope; in fact, they billed me $99 for one year!

I was shocked! And Kenneth, who is the point of contact there, said he would not refund me for this. I am now taking this complaint to my Attorney General's office of Washington State. Additionally, I am going to complain to the FCC.

They are bad news. I would stay away from this website.

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Cons:

Stealing money from customer

Preferred solution: Full refund

User's recommendation: **** Do NOT use this website****

Anonymous

Guest-6390427 Kansas City, Missouri

I paid the $5 and as soon as I started to message people the blocked message appeared. I didn't do anything that would violate my membership

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Teighlor Vcm

Teighlor Vcm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer | Louisa, Virginia

I got banned and I'm not sure why. Is this for life?

I am so confused. Is the band for life? The site is fun.

I'm just not sure what happened can someone give me a call and explain to me what needs to be done to have access again I've never had this happen before. I would love to get back on the site again soon

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Jarryd L

Jarryd L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My posts keep flagging; I can't repost. Why?

Please help.

I need more fun in my life. Is there any hatred from people?

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Preferred solution: I want to create a post,I don't like flagged.

Ko D

Ko D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer | Desert Hot Springs, California

Postings in wrong catagory and 90% of ad *** both gay and straight. It's nothing more than an unrestricted screw rules screw you if you "report" backpage

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User's recommendation: Don't waste your money

Anonymous

Guest-6266825 Toronto, Ontario

And repeated subscription requests make it unuseable. Dont waste your time on this garbage site and forget any hope of trying to get in touch with anyone in admin for this site for even an iota of customer service suy

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Bill F Fqy

Bill F Fqy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer | Sydney, Nova Scotia

Great experience! I enjoy reading the many, interesting ads on DoubleList. My life would be boring without it!

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Eric H Gev

Eric H Gev

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account was put on hold for some reason and I don't know why. Could you find out for me and let me know so I can correct this.

Eric

ericjh74@***.com

720-490-****

View full review

Preferred solution: I would like my account back if possible. I don't know what I did wrong because it's put on hold.

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